Checklist (current stage)
Verify contact informationblocking
Log first contact attemptblocking
Determine loan purpose
Tasks
Communications
2026-08-05 14:09inbound imessage via bluebubbles· delivered
Can you tell me current rates? (synthetic)
2026-08-05 14:07inbound imessage via bluebubbles· delivered
Following up on preapproval, what documents do you need from us? (synthetic)
2026-08-05 14:05inbound imessage via bluebubbles· delivered
Hi, my wife and I are looking to buy our first home in Austin. We found a place for around $450k and our lease ends next month so we are in a bit of a hurry. We both work full time and have about $50k saved. What do we need to do to get preapproved? (synthetic test)
Timeline (audit)
2026-08-05 14:10SLA breached in queue entry 01KZ93WEBVETBVBPY0QNY16DP5; priority escalated
2026-08-05 14:05Auto-assigned to user-bob via round-robin
2026-08-05 14:05Unverified lead auto-created from unknown inbound imessage (bluebubbles)